Urgent help for toothache and broken teeth
Call 031 563 2473 and tell us it hurts. We see people in pain as soon as we can during practice hours, Saturday mornings included.

A throbbing tooth, a broken edge or a knocked-out tooth shouldn't have to wait for a routine booking. For emergency dental care in Durban North, call us first.
If your face is badly swollen, or you have trouble breathing or swallowing, don't wait for us: go to a hospital emergency department.
Durban Dental Care is open Monday to Friday 9am to 4pm and Saturday 9am to 12pm, and closed on Sundays and public holidays. You'll find us at North Coast Road Medical Centre, 490 Chris Hani Road, Park Hill, Durban North.
What to do before you get here
The right first aid keeps a tooth in better shape until we see it.
Rinse your mouth with warm water and floss gently to clear any food caught around the tooth. Don't put aspirin, or any other tablet, on the gum or tooth. If your face is swollen, hold a cold compress against your cheek. Then call us.
If the pain is keeping you awake, read toothache at night: what you can do.
Rinse your mouth with warm water, keep any pieces of tooth you find, and hold a cold compress against your face if it swells. When you call, tell us how big the break is and whether it hurts.
For how urgent it is and how it can be repaired, read what to do about a chipped or broken tooth.
Act quickly: the chance of saving the tooth is highest in the first 20 minutes. Hold it by the crown (the part you normally see), not the root. Rinse it briefly, put it back into its socket and bite on a clean cloth to hold it there. If it won't go back, keep it in milk; an adult can also keep it in the mouth, against the cheek. Don't let it dry out.
Then call us and come straight in. If we're closed, take the tooth to a hospital emergency department.
Don't put it back. Call us so the gum and the teeth around it can be checked. Our page on dental care for children covers knocks and chips too.
Call us to book a repair soon, because a tooth without its filling can break further. Until then, keep it clean and chew on the other side. Read what to do when a filling falls out.
Ease it out gently with dental floss. Don't use a pin or anything sharp. If it won't come out, call us.
Clean the area gently with water and hold a cold compress against it. If the bleeding doesn't stop, call us, or go to a hospital emergency department if we're closed.
Keep the cap, avoid chewing on that side and call us. Don't try to pull a loose cap off yourself: read why you should not remove a gold tooth at home.
What we can do at your visit
Depending on what we find, we can:
- ease the pain;
- smooth a chipped edge, or rebuild a broken tooth in tooth-coloured composite (see tooth-coloured fillings and composite bonding for front teeth);
- replace a lost or broken filling;
- take out a tooth that can't be saved, under local anaesthetic (see tooth extractions, and afterwards extraction aftercare, day by day).
A swollen gum or face can be a sign of an abscess, an infection at the root of the tooth or in the gum. Antibiotics can stop it spreading, but an abscess doesn't go away on its own, so call us even if the swelling goes down.
What happens when you come in
-
Step 1: Tell us what happened
Call or WhatsApp us with which tooth it is and whether it hurts, bleeds or is swollen, so we know how soon to fit you in.
-
Step 2: A careful look
We examine the tooth and take an X-ray if we need one, to see what is causing the trouble.
-
Step 3: Your options
We explain what is wrong and what the tooth needs, and you choose how to go ahead.
-
Step 4: Treatment
We numb the area, check it has worked, and treat the tooth. Before you go, we tell you how to look after it.
Investing in your teeth
We accept medical aid, card and cash, and you can ask about paying in instalments for larger treatment. Read what a dental visit costs, or book an appointment if the tooth can wait.
Your questions about toothache and broken teeth
Call 031 563 2473 as early in the day as you can and tell us it hurts, so we can fit you in. Easing the pain comes first.
Severe toothache, a knocked-out adult tooth, a broken tooth that hurts, bleeding that won't stop, or swelling: call us about any of these. Swelling with a fever, or trouble breathing or swallowing, needs a hospital emergency department.
Durban Dental Care is closed then. For severe swelling, or trouble breathing or swallowing, go to a hospital emergency department. Otherwise, call us first thing on the next practice day.
Durban Dental Care repairs chipped and broken teeth at North Coast Road Medical Centre, 490 Chris Hani Road, Park Hill, Durban North. Call 031 563 2473 and tell us what happened.
We give you the cost once we've examined the tooth, and you pay on the day. Our guide to what a dental visit costs explains how dental fees and medical aid work.
Not sure whether it can wait? Call 031 563 2473 and describe it.
When to go to a hospital emergency department
Go to your nearest hospital emergency department straight away if you have trouble breathing or swallowing, a fever with swelling in your face, or swelling spreading towards your eye or neck. Don't wait for a dental appointment.
Why patients come to us when a tooth hurts
We treat children as well as adults, so bring your child to us for a knocked or chipped tooth. Read about dental care for children.
Ask for headphones with relaxing music, a blanket and pillow, softer lighting or a stress ball to hold. Protective eyewear keeps the bright light out of your eyes. See the comfort menu.
If a tooth breaks on a Friday night, call us on Saturday morning rather than waiting until Monday.
Treatments for a painful or broken tooth
Check-ups and X-rays
Catch decay and gum problems early. We examine your teeth, gums and mouth, and take X-rays only where they're needed.
Fillings
A cavity, a cracked old filling or a small chip repaired in composite matched to the shade of your tooth.
Extractions
When a tooth can't be saved, we take it out under local anaesthetic, including wisdom teeth that have fully come through.
More guides for sore teeth and gums
After a tooth extraction: the first days, healing and dry socket
What to do in the hours and days after an extraction, how long healing takes, and how to spot dry socket.
- Toothache and aftercare
Teeth grinding at night: signs, causes and night guards
How to tell if you grind your teeth at night, what causes it, what it does to teeth and how a night guard helps.
- Prevention
Bleeding gums when you brush: causes and what to do
Why gums bleed when you brush, what to do at home, and when a check-up and clean help.
- Prevention
Toothache or a broken tooth: call 031 563 2473
Monday to Friday 9am to 4pm, Saturday 9am to 12pm. If it doesn't hurt, you can book an appointment instead.




