What to expect at your first dental visit

Your first appointment is a check-up, so we get to know your teeth before we plan any treatment.

New patients

Your first appointment, step by step

  1. Step 1: Book your visit

    Send us a WhatsApp with a day that suits you. If you're in pain, say so and we'll see you as soon as we can.

  2. Step 2: Fill in a patient form

    Reception hands you a form for your contact details and medical history.

  1. Step 3: Your check-up

    We check your teeth, gums and mouth.

  2. Step 4: Your options

    We explain what we found and talk you through your options. You decide what happens next.

View from reception through an open door into the treatment room at Durban Dental Care

Meet the team

On the day, our receptionist greets you at the front desk, and a clinical assistant is with you in the treatment room.

About the practice

  • Open Saturdays, 9am to 12pm
  • Secure parking
Before you come

What to bring

A list of your medicines

Everything you take regularly, including medicines from the pharmacy.

Notes on your health

Any condition you are treated for and any allergy, including to medicines. If you are pregnant, tell us before any X-ray.

Your medical aid card

If you are on medical aid, bring your card along.

How medical aid works: Your medical aid card

What our patients say

Read our Google reviews
4.9 on Google

Google review

Front he receptionist to the dentist and the assistant. No pains after and every step is explained. I think I just found a dentist for my kids and I.

Mohau S.19 June 2025, on Google

Google review

An amazing dentist! Very informative, gentle and professional. I could not believe how quickly my tooth was extracted. Highly recommend this dental practice

Kierran H.6 May 2022, on Google

Google review

A professional & friendly team. Overall great experience at the dentist. My 3 year old actually asked if he could visit again. Safe secure parking at the back.

Nikhil L.30 March 2022, on Google

Finding us

Address

North Coast Road Medical Centre, 490 Chris Hani Road (formerly North Coast Road), Park Hill, Durban North, Durban, 4051

Get directions

Opening hours

Mon to Fri: 9am to 4pm
Sat: 9am to 12pm
Sun and public holidays: Closed

Coming from Umhlanga, La Lucia or another nearby suburb? See getting here from your suburb.

Practical points

Good to know before you come

Say so when you book. During your visit you can ask for headphones, a blanket and pillow, softer lighting or tinted glasses.

See the comfort menu

We see children too. A parent or guardian makes the booking for anyone under 18.

Dental care for children

Your child's first dental visit

Your first appointment is a consultation: we look at your teeth and talk through what you'd like to change.

Composite veneers

Composite bonding

Give us at least 24 hours' notice by phone or WhatsApp, and we'll find you another time.

Dental mirror and probe on a tray
Blanket, cushion, headphones and protective glasses laid out on a table
New toothbrushes in a glass beside a small plant
Sterilised instruments in sealed pouches
Questions

First visit questions

Anything else, call 031 563 2473 or send a WhatsApp to the same number.

More answers in our FAQ

Only if we need them to see between your teeth or under the gum.

Check-ups and X-rays

We take medical aid, card and cash, and you can ask us about paying in instalments.

How medical aid works · Payment options